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Changing Ownership on a Gen2 Plus Ubiquiti Cloud Key

By Shane Morris | September 20, 2023 |
Gen2 Plus Ubiquiti Cloud Key

Changing ownership on a Ubiquiti Cloud Key Gen2 Plus is a straightforward process that involves transferring the management of the device from one Ubiquiti account to another. This can be useful when you need to hand over control of the Cloud Key to another user or if you want to consolidate devices under a single…

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Data Backup and Recovery: Ensuring Business Continuity

By Shane Morris | August 14, 2023 |
Data Backup and Recovery Image featuring a cloud on a laptop

In the heart of a bustling city, ThetaX Engineering (name changed) thrived as a leading firm renowned for their innovative designs. They grew rapidly due to their reputation for quality work, but it was their strategic data backup and recovery plan that proved to be their saving grace. One stormy afternoon, a lightning strike zapped…

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Tips on Changing Your Internet Service Provider (ISP)

By Steve Jordan | August 7, 2023 |
Image of a woman frustrated over her internet service provider

A Common Scenario BBG Plumbing (name changed) was a reputable plumbing company that had been serving its community for over a decade. With an excellent track record of providing quality service, they had gained a loyal customer base. However, their operations were severely hindered by their unreliable internet service provider (ISP). The existing ISP had…

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Ten Tips for Parents to Foster Safe Online Practices in Children

By Shane Morris | July 27, 2023 |
Foster Safe Online Practices in Children

Every generation of parents faces unique challenges in parenting as society advances and evolves. The upbringing in the 70s differed significantly from the 90s, and both seem vastly different from the present era. Listening to my father’s tales of his childhood feels like stepping into a different world altogether. In today’s digital age, with the…

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Why IT Compliance Audits Are Critical for Your Business

By Shane Morris | June 26, 2023 |
image of an IT professional conducting an IT Compliance Audit

Overview: Step-by-Step Guidelines There are six steps to conducting an IT Compliance Audit. It is worth mentioning that the steps listed below, and their details may vary depending on the specific audit methodology and standards used in a particular business environment. The Risks of Non-Compliance Not conducting an annual IT compliance audit can put an…

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The Benefits of Integrating Your IT Department in Executive Meetings

By Shane Morris | June 22, 2023 |
image of an IT department collaborating with executive business team

The Case for an Integrated Approach An information technology (IT) company has the potential to play a variety of roles within a business, depending on the specific needs and goals of the organization. Some of the key roles that an IT company might fulfill within a business include: Overall, an IT company can play a…

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Managing Risk in Your Business

By Steve Jordan | February 20, 2023 |
managing risk

Overview According to one source, these are the most dangerous activities to engage in: Honestly, we wonder why bull running wasn’t first on the list! Managing risk is part of life. We all take risks every day, most likely not any of those listed above. But what most people are particularly bad at is defining…

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Protect Your Business against Extinction Level Events

By Steve Jordan | February 8, 2023 |
extinction level events

A Case Study: Southwestern Airlines December 2022 Bob Jordan, the CEO of Southwest Airlines, believed the business would swiftly rebound from the extreme cold that resulted in hundreds of flight cancellations throughout the country in the days before Christmas. But by Dec. 25, it became obvious that the airline’s operations were in full meltdown. After…

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How to Create a Business Continuity Plan

By Shane Morris | January 16, 2023 |
business continuity plan graphic

In the wake of the recent ransomware breach at Rackspace, many of their customers lost all access to their email accounts, calendars, and other critical information. The company responded by initiating emergency protocols. User accounts were migrated from Rackspace’s hosted Exchange to Microsoft’s O365 platform. Despite restoring services, users lost all their data due to…

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A New Year’s Resolution That Can Save Thousands of Dollars

By Steve Jordan | January 2, 2023 |
New Year's Resolution, SUURV Technologies

Several years ago my home was burglarized. That was not a happy day. During the insurance claim process, the adjuster required me to provide evidence of each stolen item along with it’s replacement value. In addition, they asked me to verify ownership of those items with receipts, precise descriptions, or photos. Fortunately, my phone and…

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